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The Rise of ChatGPT: Disrupting the Role of IT Network Engineers


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In at this time’s subtle IT networks, group engineers play an necessary function within the design, implementation and administration of the various elements that make up the group’s infrastructure. These occasions embrace firewalls, routers, switches, servers, workstations and different devices. With the rise of hybrid on-premises and cloud environments, the engineers of the group are confronted with the issue of defending the group in opposition to the mounted risk opposition of threat actors.

As a gaggle engineer turned startup founder, I used to be curious concerning the potential of AI, particularly ChatGPT, to assist and even change group engineers. To search out out, I turned to ChatGPT to assemble info on add worth to the engineers within the group. After digging deeper, I’ve discovered that ChatGPT acknowledges three areas the place it may be helpful: occasion transformation, configuration administration, troubleshooting, and documentation.

transformation used

Alternative transformation refers to how finest to research and reshape uncooked group event info into actionable info. ChatGPT has the potential to assist the engineers of the group on this home by offering helpful choices and propositions primarily based totally on the information it analyzes. Leveraging the unreal intelligence capabilities of ChatGPT, group engineers can enhance event transformation processes and optimize group effectiveness.

configuration administration

Configuration administration accommodates the creation and upkeep of group system configurations to make sure correct functioning of the group infrastructure. ChatGPT has showcased its capabilities on this home by producing occasional configurations for Cisco routers and creating Jinja fashions for a number of distributors. Whereas ChatGPT labored high-quality in producing the most important configurations, you will want to notice that the generated configurations have to be completely reviewed to confirm their accuracy.


Group issue troubleshooting is a crucial train for group engineers. I have been exploring ChatGPT’s troubleshooting capabilities by posting real-world questions on the /r/networking subreddit, a platform the place the group’s engineers search for hints and suggestions. ChatGPT demonstrated their understanding of networking ideas, together with Spanning Tree Protocol (STP). Whereas he efficiently carried out easier troubleshooting duties, he confronted extra subtle challenges. Nonetheless, as AI continues to advance, ChatGPT might scale back its reliance on dashboards and on-line sources for troubleshooting.

Documentation automation

Group documentation automation is a helpful time-saving effort for group technicians. Sadly ChatGPT fails quickly on this home. Whereas it claimed to have the pliability to generate group diagrams, it turned apparent that its text-based nature restricted its graphical capabilities. Asking him to supply a group overview primarily based totally on a router config file made for an important abstract, nevertheless it actually had limitations as properly. It’s value exploring completely totally different capabilities of AI with graphics capabilities to automate group documentation.


After evaluating ChatGPT’s potential in group engineering, it’s clear that it has its strengths and limitations. Whereas it reveals promise in occasion transformation, configuration administration, and main troubleshooting duties, it fails rapidly in doc automation. The accuracy and consistency of the outcomes should be verified and are usually not presently an alternative choice to the experience of the workforce’s skilled engineers.

Nonetheless, as AI know-how continues to advance, the worth of ChatGPT must be acknowledged as software program that may improve specific group engineering duties when used effectively. ChatGPT must be seen as a complement to the human expertise moderately than an entire various. The engineers of the group can take advantage of the capabilities of ChatGPT to enhance their effectiveness and purchase helpful info in sure areas of their work.

Incessantly Requested Questions (FAQ)

No, ChatGPT can not absolutely swap group engineers. Whereas it has potential in some areas, resembling occasion transformation, configuration administration, and fundamental troubleshooting, it lacks the expertise and perception of the engineers inside the human group. Nonetheless, it may be a helpful gadget to help group engineers of their work and enhance their effectiveness.

ChatGPT can generate necessary group settings, nevertheless it’s positively necessary to confirm their accuracy. The engineers within the group should be capable of observe and be sure that configurations align with their particular wants and finest practices.

Whereas ChatGPT demonstrates an understanding of networking concepts and may deal with easier troubleshooting duties, it struggles with superior group factors in the mean time. Nonetheless, licensed workforce engineers are required to troubleshoot superior issues. Nonetheless, as AI know-how advances, the troubleshooting capabilities of ChatGPT might enhance.

ChatGPT’s capabilities to automate group documentation are restricted. It lacks graphical options and may solely current text-based summaries or descriptions. Neighborhood engineers may have to seek out a number of AI options that characteristic graphics capabilities for extra environmentally pleasing automation of group documentation.

A number of the limitations of ChatGPT in group engineering embrace the necessity for human oversight to make sure accuracy and consistency, difficulties in coping with fringe circumstances and exceptions, and challenges of integrating with present methods and processes. These limitations are normally not distinctive to ChatGPT, nevertheless they’re typically prevalent in AI options.

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